At Mercury Movers, housed at the website mercurymovers.net, the privacy of our users is important. If you have any questions or concerns, or if you need more information about this Policy, please contact us.

​

This Policy applies to every user of this site. It applies to all activities conducted on or through this site and any and all information collected through this site. It does not apply to any information collected offline or collected in any other manner other than this site.

​

By using this site, you consent to our Privacy Policy and Terms of Use. If you do not agree to the Policy and/or Terms, please do not continue to use this site.

​

Information we collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information. 

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

How we use your information

We use the information we collect in various ways, including to:

• Provide, operate, and maintain our website

• Improve, personalize, and expand our website

• Understand and analyze how you use our website

• Develop new products, services, features, and functionality

• Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes

• Send you emails

• Find and prevent fraud

Log Files

Mercury Moving Services follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.

Cookies and Web Beacons

Like any other website, Mercury Moving Services uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.

​

SMS Communications Consent and Preferences

At Mercury Moving Services, we understand the importance of clear and direct communication with our clients. As part of our commitment to providing exceptional service, we may offer updates, confirmations, and promotional offers through SMS (text) messaging.

Obtaining Consent

Before sending any SMS messages, we ensure that we have obtained your explicit consent to receive such communications. This consent is typically gathered at the time of service inquiry or booking through our website, where you will have the option to opt-in to receive SMS updates and offers from us.

Managing Preferences

We respect your preferences and provide you with full control over the types of SMS communications you receive from us. You can customize your messaging preferences or opt out of non-essential communications at any time. To manage your SMS communication preferences, please contact our customer service team or follow the instructions provided in our SMS messages.

Opting Out

If you decide at any time that you no longer wish to receive SMS messages from us, you can opt out by:

• Replying “STOP” to any SMS message you receive from Mercury Moving Services.

• Contacting our customer service team to request removal from our SMS communication list.

Upon receiving your request to opt out, we will promptly remove your number from our SMS messaging list and confirm the cessation of messages. Please note that opting out of SMS communications does not preclude you from receiving essential service-related messages, such as move confirmations or updates directly related to your service requests.

Commitment to Privacy

Your privacy is our top priority. We commit to using your phone number solely for the purposes described in this policy and in accordance with your expressed preferences. We will not share or sell your phone number to third-party marketers without your explicit consent.

Consent and Communication Preferences

By using our services and providing us with your personal information, you consent to our collection and use of your information as described in this policy. We respect your communication preferences and provide you with the option to adjust these preferences or opt out of marketing communications at any time.

Data Sharing and Disclosure

Your personal information may be shared with trusted third-party service providers solely for the purpose of completing your requested moving services. We will also disclose your personal information if required by law or to protect our legal rights.

Security Measures

Safe Ship Moving Services employs robust security measures to protect your personal information from unauthorized access, alteration, or destruction. We are committed to ensuring the confidentiality and integrity of your data.

Policy Updates

This privacy policy may be updated at any time, for any reason, to reflect changes in our practices or for other operational, legal, or regulatory reasons. Changes will be notified on our website and, where appropriate, through email notification.